Our client is an established Czech agency with a long-standing tradition that operates at the intersection of sports and marketing. It organizes large sporting events for thousands of competitors and fans. The agency helps companies with sports marketing, prepares communication strategies for them, and takes care of activating their sponsorships.

Behind its projects are well-known sporting events across the country. It connects athletes, spectators, and partner brands, creating unforgettable experiences.

You can expect a dynamic and creative environment where sports, marketing, technology, and the organization of large events come together.

You will be responsible for the production and online preparation of several large mass sporting events in the Czech Republic and Slovakia. You will take care of everything from registrations and start lists to the registration system and websites, as well as communication with the participants and the race weekend itself. For project managers, you will be the main partner in everything related to registrations and the customer journey. You will lead two colleagues, a customer care specialist and a digital specialist. The digital team consists of four members, including you.

Race Preparation

• start lists, race numbers, and materials for individual races
• collaboration with timing and coordination of registrations before the start
• organization of the team that ensures on-site registrations
• checking that the registration system, websites, and other services for participants are ready

At the Races

• participation in weekend sports events
• responsibility for registrations and operational changes on-site
• coordination and monitoring of partner activations
• resolving operational situations concerning participants and the registration system

Registration System, Websites, and CRM

• responsibility for the entire customer journey, from registration to post-race communication
• management and development of the registration system, websites, results, digital cards, and other services
• preparation of requirements and materials for communication with participants
• collaboration with the PR team on content and timing of communication (PPC, mailing, and segmentation are not part of the role)

Development

• preparation of briefs for frontend and backend developers and communication with them
• prioritization of requirements, testing, and monitoring of deployed features

Team Leadership and Customer Care

• leading two team members, setting priorities, and dividing tasks
• translating customer feedback into specific adjustments to the system, websites, communication, and processes
• finding solutions that simplify registration and improve the experience for participants

Data

• submitting requests to the data analyst according to project needs
• working with data and reports in decision-making and further development of the races

Location and Conditions
Office in Prague-Holešovice and fieldwork at events; occasional remote work is possible after training. Full-time position, starting as soon as possible.

• experience in project management or event production
• ability to coordinate multiple people and suppliers simultaneously
• time flexibility and willingness to participate in weekend sports events
• Czech at a professional level

Advantage

• experience in producing sports or event projects
• experience in leading a small team
• experience with CRM or registration systems, basic orientation in web systems
• experience in preparing briefs for developers, prioritization, and testing
• Google Analytics / GA4
• CMS systems
• experience with UX/UI or web product development, a sense for customer experience
• systematic approach, attention to detail, and ability to solve problems under pressure
• good communication with project managers, developers, and external partners

• work on the largest sports projects in the Czech Republic
• an allowance of 2,500 CZK for each day at a weekend event or race in addition to the salary (approximately 20 events per year)
• a direct influence on how data is handled in the company and how the customer experience of the racers looks
• work that makes sense and where you can see immediate results
• an environment where good ideas are not overlooked but are realized
• an office in Prague's Holešovice and fieldwork in fresh air, with the possibility of occasional remote work after training
• the option for a shortened workday to 4 hours on Fridays
• the opportunity to engage in sports during working hours
• free entry fees for races and discounts on sports equipment from partners
• company and project clothing
• education and internal training
• team-building activities and joint (not only) sports activities